Terms and Conditions

Payments and Pricing

  • We accept a variety of payment methods, including VISA, MasterCard, American Express, Discover, Apple Pay, and Google Pay. We do not accept personal checks.
  • Your payment card details are protected using SSL encryption, a highly secure standard. When you make a payment on our website, your information is transmitted directly to our payment provider over a secure connection.
  • All payments are processed in USD. If your card is in a different currency, we will convert the amount to USD for your order.

Cancellation Policy

  • You can cancel your order within 24 hours of placing it by contacting our customer support at contact@thejacketmart.com.
  • Once your order has been shipped or is undergoing customs clearance, it can no longer be canceled. 
  • If our customer support team has guaranteed a specific delivery date, we consider your order time-sensitive. Due to the arrangements we make to ensure timely delivery, we cannot cancel time-sensitive orders once they have been placed.

Order Acceptance and Payment

  • Our website prices and product availability may change without warning.
  • We will correct any errors we find.
  • Due to our large product selection, there may be occasional pricing mistakes. We check prices during the order process and will refund the difference if the correct price is lower. If the correct price is higher, we may contact you for instructions or cancel the order. We are not required to sell products at incorrect (lower) prices.
  • We have the right to refuse service to anyone for any reason.

Account Responsibility and Age Restrictions

  • Registered users are responsible for keeping their account information confidential.
  • Individuals under the age of 18 are not allowed to register or use our website or make any transactions.